FAQs

Shopping cart

Home
Shop
0Wishlist
0
  1. Home /
  2. Page
Previous page

FAQs

We offer assistance with orders, payments, product queries, returns, refunds, and technical issues. Whatever you need, our team is here to help make your experience smooth and hassle-free!

It’s possible your order may have been shipped in multiple packages. Some items could be shipped separately if they come from different sellers or warehouses. Rest assured, we’re here to help! Please contact our customer support team, and we’ll look into it for you.

If you receive a damaged item, please contact our customer support team immediately. We’ll guide you through the return process and ensure you get a replacement or a refund as quickly as possible. Your satisfaction is our priority!

Yes, you can exchange your order! Simply contact our customer support team within the return window, and we’ll guide you through the process. Make sure the item is unused and in its original packaging to qualify for an exchange.

If your discount code isn’t applying, please double-check the code for any errors. Make sure it hasn’t expired and that it matches the conditions (e.g., minimum purchase amount). If you still face issues, contact our customer support team, and we’ll assist you in resolving it!

We offer a variety of payment methods to make your shopping experience smooth and convenient:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • UPI (Unified Payments Interface)
  • Net Banking
  • Mobile Wallets (Paytm, Google Pay, PhonePe)
  • Bank Transfers

All payments are securely processed to ensure your information remains safe. If you have any issues during payment, please contact our customer support for assistance!

Yes, your payment information is fully secure with us. We use advanced encryption technology and comply with all industry-standard security protocols to protect your personal and financial data. All transactions are processed safely, ensuring that your payment details remain confidential.

Yes, we offer free shipping on all orders within Delhi and Delhi NCR. Enjoy your shopping without worrying about additional delivery charges!

For locations outside Delhi NCR, shipping charges may apply depending on the destination.

We want you to be completely satisfied with your purchase. If you’re not happy, you can return most items within 07 days of receiving your order.

Here’s what you need to know about our return policy:

  • Items must be unused, in their original packaging, and in resalable condition.
  • Some products may have specific return conditions (e.g., electronics, personalised items).
  • You’ll be responsible for the return shipping costs unless the item is damaged or defective.
  • Once we receive the returned item and it meets our return criteria, we’ll process your refund or exchange.

For more details, please contact our customer support team!

In Delhi NCR, delivery usually takes 2-3 days.
For areas outside Delhi NCR, delivery typically takes 5-7 days.

We strive to get your orders to you as quickly as possible, and you’ll receive regular updates along the way!

es, absolutely! Once your order is dispatched, you’ll receive a tracking number via email or SMS. You can use this tracking ID to monitor the status of your delivery in real-time through our order tracking page.

If you have any questions about your order, feel free to contact our customer support team!

If you’re not completely satisfied with your purchase, you can return most items within 30 days of receiving your order. Ensure the item is unused, in its original packaging, and in resaleable condition.

Once we receive the returned item, we’ll process either a refund or exchange based on your preference. For more details or assistance, feel free to reach out to our customer support team!

Yes, we do ship internationally, but currently, we only handle bulk product shipments. If you’re interested in international shipping, please contact us first and provide the details of the products you wish to order.

Our team will guide you through the process and provide you with accurate shipping options and costs.