Term and condition

Welcome to https://vanityx.shop These Terms and Conditions (“Terms”) govern your use of our website, https://vanityx.shop, and the purchase of products from our store. By using our site or making a purchase, you agree to these Terms.

1. General Use

• By accessing our website, you confirm that you are at least 18 years old or have permission from a legal guardian to use our services.
• You agree to use this website only for lawful purposes and in accordance with these Terms.

2. Product Information

• We strive to ensure that all product descriptions, images, and specifications on our website are accurate. However, slight variations may occur due to factors such as display settings or manufacturing updates.
• All products are subject to availability, and we reserve the right to modify or discontinue any product without prior notice.

3. Orders

3.1 Placing Orders

• By placing an order on our website, you confirm that all information provided is accurate and complete.
• Once an order is placed, you will receive a confirmation email. If any issues arise, please contact us promptly.

3.2 Order Acceptance

• We reserve the right to accept or decline your order for any reason, including but not limited to product availability or suspected fraudulent activity.
• If your order is declined, you will be notified, and any payment made will be refunded.

4. Pricing and Payments

• All prices listed on our website are in ₹ and include applicable taxes unless stated otherwise.
• Payment must be made in full at the time of purchase through our secure payment gateways.
• We are not responsible for additional charges (e.g., exchange rates or transaction fees) imposed by your bank or payment provider.

5. Shipping and Delivery

• Orders are processed and shipped within [5-7] business days. Delivery times may vary based on location and shipping method selected.
• We ensure that all products are carefully packaged to prevent damage during transit. If your product arrives damaged, refer to our Returns and Refunds Policy.
• Shipping costs are calculated at checkout and are non-refundable unless specified otherwise.

6. Returns and Refunds

We are committed to ensuring your satisfaction.

6.1 Return Eligibility

• Products can be returned if they are unused, undamaged, and include all original packaging, accessories, and receipts/invoices.
• Returns must be initiated within [7] days of delivery.

6.2 Refund Policy

• Refunds are issued for products returned in accordance with our policy.
• If the returned item meets the eligibility criteria, we will process a full refund to your original payment method within [7-14] days of receiving the item.
• Refunds are not provided for products damaged due to misuse or negligence.

6.3 Damaged or Defective Products

• If your product arrives damaged or defective, contact us within [7] days with proof (e.g., photos or videos). We will provide a replacement or full refund.

For assistance with returns, email us at support@sonvix.com.

7. User Accounts

• You may be required to create an account to make purchases. You are responsible for maintaining the confidentiality of your login details and are liable for activities under your account.
• We reserve the right to suspend or terminate accounts for fraudulent or unauthorized activities.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability is limited to the total purchase amount of the item(s) in question.

9. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the property of https://vanityx.shop and is protected by copyright and trademark laws.
• You may not use, reproduce, or distribute any content without prior written consent.

10. Prohibited Activities

You agree not to:

• Use our website for unlawful purposes.
• Engage in fraudulent transactions.
• Attempt to interfere with the functionality or security of the website.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

12. Changes to Terms and Conditions

We may update these Terms periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of our website indicates acceptance of the revised Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

14. Contact Us

If you have questions or concerns about these Terms, please contact us:

Email: support@sonvix.com

By using our website or purchasing products, you acknowledge and agree to these Terms and Conditions.